The district's 'care bible' covers 105 services across five areas — healthcare, health management, long-term care, daily living support and residential welfare
Seongdong-gu in Seoul has published an integrated care guide for seniors and people with disabilities, designed to help residents more easily access the support services they need without leaving their communities.
The guide was created to address the difficulties faced by care-dependent residents who struggle with daily living. The district said it worked to ensure residents could quickly identify and connect with services suited to their needs, cutting through the complexity of the welfare system at a glance.
The booklet systematically covers 105 care service items across five areas: healthcare, health management and prevention, long-term care, daily living support and residential welfare. In April, the district conducted a comprehensive survey of care resources held by both public institutions and private organizations, then used the findings to compile a thorough inventory of integrated care services available in the area.
The guide was also shaped by a care-needs survey conducted among residents, with content centered on services identified as practically useful. It includes services unique to Seongdong-gu — such as support for out-of-pocket costs for home medical visits and an emergency ambulance assistance program — as well as information on new services run by private organizations, including a nutritious food support project and a hospital-accompaniment transport service.
Each entry clearly sets out eligibility criteria, application procedures and contact information. The guide emphasizes action-oriented information so residents can follow through from inquiry to actual service use in a single process.
The guide is available at 35 locations across the district, including 17 neighborhood community centers, welfare centers, public health centers and hospitals. It can also be accessed online at any time through the Seongdong-gu official website.
"We produced this guide so that seniors and people with disabilities who need care are not left behind due to a lack of information," a district official said. "We will continue to develop the Seongdong-style integrated care system so that residents can enjoy a dignified and healthy life right where they have always lived."
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