National Pension Service obtains AI ethics compliance mark

The National Pension Service announced Friday that it has obtained the "AI Ethics Compliance Mark" issued by the National Information Society Agency (NIA).

The mark is a certification NIA grants to institutions that meet set requirements — including establishing AI ethics principles and completing AI ethics education — to promote the ethical development and use of artificial intelligence and strengthen accountability among public institutions.

Last year, the National Pension Service enacted its "National Pension Service AI Ethics Charter," codifying five core principles for AI use: respect for human dignity, protection of citizens' rights, promotion of fairness and the public interest, fulfillment of social responsibility, and expansion of cooperative governance and education.

This year, the service also conducted online AI ethics training for all employees to build a practical culture of ethical awareness.

To further embed AI ethics values, the National Pension Service plans to incorporate the charter into internal work processes and lead efforts to establish a safe and trustworthy AI culture through staff training and awareness campaigns.

"There is no question that AI technology is a powerful tool for improving the efficiency of administrative services, but it must be grounded in rigorous ethical standards," National Pension Service Chairman Kim Sung-joo said. "We will do our utmost to safely protect and utilize the precious data entrusted to us by the public, expand AI services that citizens can use with confidence, and become a model for AI use in the public sector."