Seoul's Gangseo-gu begins building a unified performance management system this year, consolidating fragmented departmental, individual and campaign-pledge evaluations in a five-year rollout through 2030
Gangseo-gu is set to build an integrated performance management system that consolidates oversight of the district's major projects in a single platform.
The new system is designed to bring together performance management functions that have until now operated in silos — divided by department, project and individual — and link them into a unified, functional framework.
Through the system, the district plans to streamline the entire performance management cycle for major projects and individual job competencies, from goal-setting and progress monitoring through to the application of evaluation results. Officials expect the platform to give managers a clear, at-a-glance view of each department's project status and progress toward targets.
The new system will also be integrated with existing administrative platforms, including the electronic approval system and the fiscal management system, sharply reducing the need for staff to prepare and submit the same documents repeatedly and significantly improving operational efficiency.
The project will be carried out in stages over five years, beginning this year and running through 2030.
This year, the district will integrate its Balanced Scorecard-based departmental performance management with the qualitative evaluation system introduced last year, and connect both to related administrative platforms to establish a foundational operating base.
The system will then be expanded to cover individual performance reports, job performance contracts, and the management of campaign pledges and directives, gradually extending to all major district government projects.
Drawing on performance data accumulated in the system, the district plans to conduct precise reviews of project progress and actively incorporate the findings into future operations and policy improvements. The goal is to move beyond simple scoring and complete a virtuous cycle of performance management — from goal-setting through project execution to the feedback of results into policy.
"We expect the integrated performance management system to allow us to manage the district's goals and outcomes far more systematically," District Mayor Jin Kyo-hoon said. "We will ensure that evaluation results translate into real improvements in operations, creating changes that residents can feel in their daily lives."
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