Platform unifies 29,000 federal sites; critics say promise is nothing new
Trump says 'entire government fits in your palm'; AP finds chatbot contradicts his election claims
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US President Donald Trump announced Tuesday (local time) the launch of America.gov, a federal government chatbot website powered by AI.
Speaking at the Andrew W. Mellon Auditorium in Washington, Trump said, "What we are launching today is not just a website. This is the restoration of America's founding promise and the reinvention of your government for the 21st century and beyond."
The site consolidates services and public information from some 29,000 federal agency websites into a single interface, functioning much like a conventional AI chatbot.
According to the Wall Street Journal, citizens will be able to start and complete any federal service request through the site — from renewing a passport and enrolling in Medicare to booking a federally operated campsite or checking the status of a federal student loan. The one-stop platform eliminates the need for users to determine which agency or department handles their particular request.
The site runs on two AI agents: Grok from xAI and Gemini from Google.
Joe Gebbia, co-founder of Airbnb and chief design officer at the White House's National Design Studio, told the Wall Street Journal the site would serve as "the new digital front door of the federal government," adding that it would "set the standard you'd expect from a superpower" and soon become "the final destination for all federal services."
The Hill noted that the launch comes as Trump has shown little appetite for regulating AI despite growing public anxiety over the technology's rapid development, and that he has increasingly leaned toward winning the global AI race.
At the launch event, Trump said the innovation "is merely a preview of what will be possible with superintelligence — SI," adding, "We will not surrender to fear about what technology might do to us." He said Americans had grown accustomed to big government, but that through America.gov "the entire US government will fit in the palm of your hand," declaring that the 20th-century bureaucratic system was "dead."
After his remarks, Trump signed an executive order directing all federal agencies to integrate their existing public-facing services with the new site as quickly as possible.
The Wall Street Journal called the launch "an ambitious idea, but not a new one," noting that every administration since the Clinton era had attempted to build some form of a federal one-stop portal — yet the government's digital footprint had only grown larger.
Mike Dickerson, who served as the first administrator of the US Digital Service under former President Barack Obama, told the Wall Street Journal that building "a single platform that does more than just index links to government websites is nearly impossible." He said he hoped "someone will notice that they've promised the moon and the stars and will end up delivering the same half-baked result everyone else has."
Meanwhile, the Associated Press tested America.gov with several questions and found the chatbot gave answers that diverged from Trump's own longstanding claims, including his allegations of fraud in the 2020 presidential election.
The chatbot said "official federal data does not show that widespread fraud changed the outcome of the 2020 election." When asked about Trump's repeated hints at seeking a third term, it drew a line, stating that "the 22nd Amendment provides that no person shall be elected to the office of president more than twice."
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