CONSUMER

Lotte, Shinsegae and Hyundai department stores all post record earnings in Q3

by
Kang Seung-yeon
Published : Nov. 10, 2026 - 14:14:27
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Lotte sales, Shinsegae operating profit hit all-time highs in Q3

High-margin fashion and luxury goods drive growth alongside surging tourist spending

Mixed outlook for Q4 as consumer sentiment softens amid global uncertainty

The main branch of Lotte Department Store (Lotte Department Store)
The main branch of Lotte Department Store (Lotte Department Store)

South Korea's major department store chains all posted record earnings in the third quarter, lifted by strong sales of high-margin categories such as fashion and luxury goods and a surge in spending by foreign tourists. The outlook for the fourth quarter, however, is mixed, as recent stock market corrections and global uncertainty have begun to weigh on consumer sentiment.

Shinsegae Department Store's operating profit rose 23.5 percent year-on-year to 103.7 billion won ($76.5 million) in the third quarter, while parent company Shinsegae Inc. posted an all-time high operating profit of 164.3 billion won. Total department store sales for the quarter climbed 8.5 percent to 1.86 trillion won. Key branches led the charge — the flagship main store grew 44 percent, the Gangnam branch 17 percent and the Centum City branch 14 percent.

Lotte Department Store also recorded sharp growth in the quarter. Net sales rose 5.7 percent year-on-year to 808.1 billion won, an all-time high, while operating profit jumped 35.7 percent to 112.9 billion won. Its overseas business also performed well: overseas sales grew 14.8 percent to 35 billion won, and overseas operating profit nearly doubled — up 99.2 percent — to 7.1 billion won. Notably, Lotte Mall West Lake Hanoi in Vietnam surpassed 1 trillion won in cumulative sales within three years of opening, a first in the industry.

Hyundai Department Store maintained steady momentum, with third-quarter sales rising 6.5 percent year-on-year to 614.5 billion won and operating profit climbing 27.8 percent to 114.1 billion won. Its operating profit margin improved 3.1 percentage points to 18.6 percent from 15.5 percent a year earlier.

The main branch of Shinsegae Department Store decorated with a Christmas theme (Shinsegae Department Store)
The main branch of Shinsegae Department Store decorated with a Christmas theme (Shinsegae Department Store)

The strong results across all three chains were driven by high-margin product categories including fashion, luxury goods and high-end jewelry, which also drew foot traffic into stores. Each retailer operates several flagship locations generating between 1 trillion and 3 trillion won in annual sales — Lotte at its main branch, Jamsil and Busan main store; Shinsegae at its Gangnam, Centum City and Daegu branches; and Hyundai at its Pangyo, main, Trade Center and The Hyundai Seoul locations.

Foreign tourist spending provided additional support. With annual visitor arrivals on the verge of topping 20 million for the first time, tourists contributed significantly to department store sales. By early last month, cumulative foreign customer sales at Lotte's department stores and shopping malls had crossed 1 trillion won for the first time. Shinsegae and Hyundai are also expected to surpass that threshold for the full year. The share of foreign sales at Lotte's main branch reached 29 percent, up 10 percentage points from a year earlier, while Shinsegae saw foreign sales surge 71 percent in the third quarter.

All three retailers plan to sustain their growth momentum into the fourth quarter, which brings the peak fashion season, major shopping events such as Black Friday, and year-end bonus payouts at large companies — all of which the chains intend to capitalize on. A stronger dollar driven by the US interest rate environment could also provide a tailwind.

Market uncertainty remains a risk, however. The Bank of Korea's consumer sentiment index for October came in at 105.4, down 1.2 points from the previous month, while the six-month consumer spending outlook index slipped 1 point to 109. The exchange rate is another variable: a sustained strengthening of the won could dampen foreign tourist spending.

A Christmas display at Hyundai Department Store's Trade Center branch (Hyundai Department Store)
A Christmas display at Hyundai Department Store's Trade Center branch (Hyundai Department Store)

spa@heraldcorp.com
This content was produced with the assistance of AI translation services.

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