National Health Insurance Service to extend auto-debit service to weekends and holidays starting Saturday
The National Health Insurance Service announced Thursday it will expand its auto-debit enrollment, modification and cancellation service to operate year-round starting Saturday.
Previously, users could only enroll in, modify or cancel auto-debit arrangements on financial institution business days, making the service unavailable on weekends and public holidays.
In response, the agency expanded the operating schedule to remove those restrictions and improve payment convenience for users.
Under the expansion, auto-debit enrollment, modification and cancellation will be available every day from 6 a.m. to 10 p.m., including weekends and public holidays.
Individually insured subscribers can access the service through the agency's website or mobile app, while employer-insured workplaces can use the Social Insurance Integrated Collection Portal. Both bank account and card-based auto-debit options are available.
The expansion covers not only new auto-debit sign-ups but also updates to existing withdrawal account or card details and cancellations, allowing users to manage their payment information at any time.
"This expansion will make it more convenient for the public to use auto-debit services," an agency official said. "We will continue to identify and address inconveniences from the public's perspective and work to create a more user-friendly payment environment."
thlee@heraldcorp.com