Parents of 6-year-old Singaporean boy hit by cart at Incheon airport seek witnesses

The parents of a 6-year-old Singaporean boy struck by a luggage cart at Incheon International Airport are appealing for witnesses. Korean Air staff responded quickly to the incident, but the family was unable to access closed-circuit television footage to determine exactly what happened.

According to Singapore media outlet Mothership, the family of a Singaporean identified as Ku Bun-wi was waiting to board Korean Air flight KE645 to Singapore on June 17 when their son Kyle was hit by a cart.

Kyle had gone to the restroom alone while his parents were tending to their other children, and the family did not witness the accident.

Kyle sustained facial injuries including a concussion and a fracture above the right orbital socket. Korean Air staff responded swiftly, accompanying the family to a hospital and arranging accommodation and alternative flights.

The airline escorted the family out of the airport, called a taxi to take them to the hospital, and booked them on a flight back to Singapore the following afternoon.

The Ku family did not report the incident to police or other authorities. They said events unfolded too quickly and their immediate focus was on caring for the injured child. Not wanting to extend their stay in Korea, they decided to return home as soon as possible, leaving no time to file a police report.

They did, however, request an official incident report from Korean Air — a request the airline declined.

The family wrote on social media that the airline said it would not prepare an incident report, which they had sought in order to request CCTV footage from Incheon airport as evidence should Kyle's condition worsen. Korean Air also said it would cover medical treatment in Korea but would not take responsibility for treatment costs in Singapore.

"Because you showed genuine care and consideration at the beginning, I thought you would handle things responsibly until the end," the family wrote. "That is why we decided to take the earliest route home only after Kyle received medical clearance to travel."

The family is understood to have decided to seek compensation for the injuries through travel insurance.

Korean Air told Mothership it was investigating the circumstances of the incident and would respond "as soon as the internal review is complete."

“한국인 친절은 세계최고”…바닥 엎드린 편의점 직원에 日 찬사 쏟아졌다

https://biz.heraldcorp.com/article/10781654