Eastar Jet upgrades in-flight 'Airplane Mode' service with entertainment features

Eastar Jet announced Wednesday that it has renewed its "Airplane Mode" service to improve in-flight customer satisfaction.

The Airplane Mode service allows passengers to access flight information and content through the Eastar Jet mobile app without an internet connection. The airline first introduced it in March 2024.

The original service focused on basic information such as in-flight meal menus and customs declaration form guides by country. The renewed version adds real-time flight data and entertainment features, giving passengers a wider range of content to enjoy during flights.

One new feature displays images of major landmarks along the flight route, showing passengers notable attractions in the regions the aircraft is passing over — even when the view outside the window is limited.

A remaining flight time display has also been added, presenting the time left to the destination through an aircraft-shaped graphic designed to be intuitive and visually engaging.

Interactive content is part of the update as well. Passengers can play simple games — including true-or-false quizzes and sudoku — without an internet connection.

The service's information offerings have also been expanded, with the addition of a frequently asked questions section and an in-flight service schedule, making it easier for passengers to find what they need.

"This renewal expands the service so passengers can more easily access the information they need and enjoy their time in the air," an Eastar Jet official said. "We will continue to strengthen our range of services and content in line with our brand slogan, 'Easy Flight,' so that every step of our customers' travel becomes easier and more enjoyable."

Meanwhile, Eastar Jet has been actively working to improve its passenger services, recently adding five new in-flight meal options and expanding the product lineup of "Byeolbyeol Cafe," its paid in-flight retail service.