Ministry of Interior and Safety's intelligent work management platform OnAI to launch in October; NowonGPT already adopted by more than 70 percent of district staff; AI use expanding from document drafting and data analysis to public safety management
Seoul's Nowon-gu said it is accelerating AI transformation across its public administration by actively integrating generative AI into district operations.
The district was recently selected as a pilot local government for OnAI, an intelligent work management platform being rolled out by the Ministry of Interior and Safety. Having already launched its own generative AI platform, NowonGPT, for all staff in March, Nowon-gu is now extending its AI-based administrative innovation by adding the ministry's platform to its toolkit.
OnAI is an intelligent work management platform that integrates generative AI into administrative tasks. Operating within a secure environment, it supports staff in searching laws, guidelines and administrative materials, aggregating and analyzing data, and drafting documents. The platform also reduces repetitive work — such as automatically generating and summarizing meeting minutes linked to video conferences — so employees can focus on more specialized and substantive duties.
The pilot program, set to begin in October, covers eight metropolitan and provincial governments and 46 cities, counties and districts nationwide. Among Seoul's autonomous districts, Nowon-gu will participate alongside Dobong-gu and Seodaemun-gu.
Since the launch of the ninth elected-term administration, the district has pursued AI transformation aimed not merely at improving operational efficiency but at fundamentally changing how work is done across all areas of administration. It has been assessing the potential of new AI-based work systems, reviewing integration with existing administrative systems and evaluating security, laying the groundwork for a phased rollout.
On Wednesday, the district hosted a demonstration and briefing on Brity Works, Samsung SDS's AI-based communication and collaboration solution, with company representatives in attendance. District Mayor Seo Jun-o and officials from relevant departments reviewed the platform's AI capabilities, security features and compatibility with existing work systems, and examined how it could be applied to administrative operations.
Even ahead of the OnAI pilot, the district has been driving administrative innovation through generative AI. NowonGPT, a customized generative AI platform, was introduced for all staff in March. As of this month, 1,150 of the district's 1,584 employees have signed up — a take-up rate of more than 70 percent. The platform has been credited with reducing administrative waste from repetitive tasks and large-scale data processing, while also raising the quality of administrative work through objective data analysis.
The district is also expanding AI use beyond internal administration into public-facing services. In the area of public safety in particular, AI is being used to analyze crowd density in high-traffic spaces and to match architectural and civil engineering drawings against video records for more precise expert review.
After surveying departmental demand for the OnAI pilot, the district plans to introduce around 500 accounts from October through the end of the year, then finalize its strategy for deploying the intelligent work management platform next year.
"We will not stop at improving efficiency through AI — we will seek to transform the very nature of our administration, leading and embracing new forms of administrative innovation," District Mayor Seo Jun-o said. "We will put the administrative capacity we save to work for residents and return it to them in the form of better public services."
seouldream01@heraldcorp.com
