CONSUMER

Starbucks app installs nearly halved in two weeks, but payment totals hold steady

by
Park Yeon-su
Published : June 24, 2026 - 14:44:24
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A Starbucks store in Seoul is closed Monday after the company ended operations at 3 p.m. that day to conduct a companywide staff training session. Starbucks Korea said it held the training to strengthen employees' historical awareness and social sensitivity following a marketing controversy that erupted last month. (Yoon Chang-bin)
A Starbucks store in Seoul is closed Monday after the company ended operations at 3 p.m. that day to conduct a companywide staff training session. Starbucks Korea said it held the training to strengthen employees' historical awareness and social sensitivity following a marketing controversy that erupted last month. (Yoon Chang-bin)

New installations of the Starbucks app have fallen by nearly half in just two weeks.

According to Mobile Index data released Wednesday, the app recorded 22,783 new installs in the week of June 15–21, down 5,701 from 28,484 the previous week (June 8–14). Compared with the first week of June (June 1–7), when installs reached 43,540, the figure has dropped 47.7 percent. In the week of May 11–17, before the so-called "Tank Day" controversy, weekly installs stood at 48,441.

Estimated payment totals over the same period, however, remained broadly in line with the prior week. Estimated credit and debit card spending at Starbucks in the week of June 15–21 came to 22.78 billion won ($14.8 million), nearly identical to 22.76 billion won the week before. Compared with the first week of June, when payments reached 24.21 billion won, the figure edged down 5.9 percent. Against the May 11–17 week, when spending totaled 32.16 billion won, the decline was 29.1 percent.


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This content was produced with the assistance of AI translation services.

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