Lotte Hotels & Resorts announced Tuesday that it has merged its hotel and resort websites into a single platform.
The overhaul allows guests to browse and book hotel and resort rooms, promotions and membership benefits in one place, with a single account for managing reservations and member information. The company also introduced a combined payment service that lets users apply credit cards, L.POINT and Lotte Hotel Rewards points together in a single transaction.
To mark the launch, the company is running a room promotion through Aug. 31, offering up to 20 percent off stays at its Sokcho, Buyeo and Gimhae resorts. Guests will also receive a kit from premium amenity brand Emissary.73 and discount vouchers for on-site facilities. A 20,000-won ($13) discount coupon is available on a first-come, first-served basis. The promotional stay period runs through Oct. 31.
"We will continue linking membership benefits with digital services to improve customer satisfaction," a Lotte Hotels & Resorts official said.
siuu@heraldcorp.com