Security robots to patrol Tower Palace as LG CNS, Tower PMC sign deal

Security robots are coming to Tower Palace.

LG CNS is launching a technology validation program for quadruped robots at a premium mixed-use residential complex, aiming to begin full commercial operation in the fourth quarter of this year as it accelerates the rollout of physical AI.

LG CNS announced Thursday that it signed a memorandum of understanding with Tower PMC, a specialist in residential facility management, to build a security robot solution service. The agreement was signed Wednesday at LG Science Park in Magok, Seoul.

Tower PMC is a comprehensive apartment management company that has overseen premium residential complexes since it began managing Tower Palace in 2002. Its portfolio includes Hannam The Hill, Acro Seoul Forest and Raemian One Bailey, and it currently manages roughly 100 residential facilities.

The two companies plan to spend about two months validating the technology for deploying security robots within the Tower Palace complex in Gangnam, Seoul, before moving to full operation within the fourth quarter of this year.

LG CNS will train the quadruped robots on a range of on-site data — including the complex's spatial layout, patrol routes and abnormal situations such as falls and fires — so they can carry out security duties at Tower Palace.

Drawing on that training data, the robots will autonomously patrol common areas and below-ground parking lots. When they detect suspicious individuals or abnormal conditions — such as excessive heat from electric vehicles or charging facilities — they will send alerts to the management office, enabling staff to respond quickly.

Central to the robots' on-site learning and operation is LG CNS's robot transformation (RX) platform, PhysicalWorks.

PhysicalWorks Forge, the learning platform, will train the robots on field data, while PhysicalWorks Baton, the integrated control platform, will manage and oversee their operations. Together, the two tools are expected to cut deployment time from several months to one or two months.

LG CNS also plans to continuously upgrade the robots' functions and performance while building an autonomous collaboration framework linking multiple service robots.

"This collaboration is a meaningful example of physical AI technology creating customer value in a real residential environment," said Myeong Chang-guk, head of LG CNS's smart logistics center and robot business. "We will continue to expand AI robot services in which various robots perform real tasks and collaborate with one another, all built on the PhysicalWorks platform."