GS Engineering & Construction runs Xi app tutorial for senior residents

GS Engineering & Construction announced Friday that it recently selected three Xi apartment complexes with a high proportion of senior residents and ran a tutorial program called "Xi Senior Onboarding" for more than 500 residents on how to use Xi Home, the company's integrated residential service app.

Xi Home is a smart-home application for GS Engineering & Construction's Xi brand that consolidates a range of everyday residential services into a single platform — including remote appliance control, main-entrance access, visitor vehicle registration and community facility reservations.

During the sessions, the company stationed dedicated staff on-site to provide one-on-one guidance on the features senior residents use most, walking them through app installation, account sign-up, unit linking, entrance access and community reservations. The hands-on approach drew an enthusiastic response from participants.

The program was designed around feedback from the field that, as digital residential services expand, helping customers actually understand and use those services matters more than simply providing the features. The company noted in particular that senior households spend more time at home and have strong demand for advanced functions, yet actual usage had been low due to a lack of guidance.

GS Engineering & Construction said the tailored sessions aim to broaden senior customers' experience with digital services, and that feedback collected from older residents during the program will be actively incorporated into future improvements to Xi Home.

Starting this year, the company plans to make Xi Senior Onboarding sessions a regular fixture — held at new complexes around move-in and community-facility opening dates, and at existing complexes based on the proportion and demand of senior residents. The company is also accelerating work on a senior-friendly user interface and user experience environment, including a large-text mode, a simplified-use mode and voice guidance, to improve accessibility for older residents.

"We plan to expand the customer experience beyond digital assistance to cover seniors' daily lives more broadly — through services such as a senior concierge, a family-companion service and support for community gatherings," a GS Engineering & Construction official said. "Rather than asking customers to adapt to digital technology, we will keep developing a range of tailored services so that Xi can adapt to the lives of senior residents."

Meanwhile, GS Engineering & Construction recently held Gran Partners Fiesta 2026, an event aimed at fostering cooperation with its partner companies.