About 90 full-service, 290 specialized centers in operation
Around 130 locations handle high-voltage work and battery repairs
Four headquarters tech centers support new-model and service training
Greater Seoul leads with 133 locations
General Motors Korea operates more than 380 service centers across the country as it works to strengthen its maintenance network. About 130 of those locations — roughly one in three — are equipped to handle advanced work, including high-voltage operations and battery repairs for electric vehicles.
According to GM Korea, the network as of this month consists of approximately 90 full-service centers and around 290 specialized service centers.
Full-service centers handle everything from consumable replacements to engine, transmission, electrical and electronic system repairs, as well as steering and braking work and collision repairs including sheet-metal work, welding and painting. Specialized centers focus on consumable replacements such as oil, filters, batteries and tires, along with engine peripheral components and some electrical system repairs.
By region, the Greater Seoul area has the most locations at 133, followed by the Yeongnam region with 111, the Honam and Jeju region with 64, the Chungcheong region with 50 and the Gangwon region with 17.
GM Korea is also expanding the number of locations capable of advanced repairs, including for electric vehicles. About 130 centers across the network are equipped to handle large-vehicle repairs as well as high-voltage work and battery servicing for EVs.
To maintain consistent service quality across its dealer network, GM Korea operates headquarters-run technical support hubs — currently three service technology centers and one high-tech service center — that provide new-model training, technical service education and service training to centers nationwide.
In addition to equipment support, the company provides dedicated technical assistance for complex vehicle issues that standard service centers cannot resolve on their own. GM Korea said the growing electrification of vehicles, including EVs, has made frontline technician training and a headquarters-level support structure increasingly important.
Through this training and support framework, GM Korea plans to deliver service that meets its headquarters' repair procedures and technical standards regardless of location.
kwater@heraldcorp.com